Information We Collect
When you shop with Kentrovia Prime Terrace, contact us, or use our website, we may collect information such as your name, contact details, delivery address, order history, and payment preferences. We collect only what is needed to provide you with excellent service and fulfill your orders efficiently.
How We Use Your Information
- To process and deliver your orders accurately and promptly
- To communicate with you about your order, promotions, or updates
- To improve our products, services, and customer experience
- To comply with legal and regulatory requirements
Keeping Your Information Safe
Your personal data is stored securely and accessed only by authorized team members who need it to serve you. We never sell, rent, or share your information with outside parties for marketing purposes. We use industry-standard security practices to keep your data safe.
Cookies and Website Analytics
Our website may use cookies to enhance your shopping experience and help us understand how visitors use our site. Cookies are small files stored on your device; you can manage or disable cookies through your browser settings. Analytics help us improve our website but never reveal your identity.
Sharing and Disclosure
We may share your information with delivery partners or payment processors only as necessary to complete your order. We do not disclose your personal information to other parties unless legally required or with your explicit consent.
Your Choices
- You may review and update your information by contacting us at support@kentroviaprime.online.
- You can unsubscribe from promotional emails at any time using the link provided in our messages.
- You may request that we delete your information, subject to legal and operational requirements.
Children's Privacy
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can promptly remove it from our records.
Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or the law. The latest version will always be posted on our website with the effective date. By using our website or services, you agree to this policy.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or personal data, please contact us at:
Email: support@kentroviaprime.online
Phone: +63 912 206 7151
Address: 008 Lombog Compound, Manuyo Uno, City of Las Piñas, NCR, Fourth District, 1740, Philippines
Effective Date: September 26, 2025