Welcome to Kentrovia Prime Terrace! By shopping with us or using our website, you agree to the following terms and conditions, which are designed to ensure a positive, fair, and transparent experience for all.
Use of Our Website and Services
- You agree to provide accurate and up-to-date information when making a purchase.
- Our website and content are intended for personal, non-commercial use. Unauthorized copying, distribution, or modification of our materials is not allowed.
Orders and Payment
- All orders are subject to availability and acceptance. We may limit or refuse any order at our discretion.
- Prices are displayed in Philippine Peso (₱).
- Payments can be made through accepted methods listed at checkout. Orders are processed once payment is confirmed. Cash and card payments are made in store.
Shipping & Delivery
- We offer same-day in-store pickup, and delivery for select barangays and within Metro Manila. For delivery fees and schedules, please contact us to discuss.
- We strive to meet promised delivery timelines but cannot be held responsible for delays due to unforeseen circumstances such as traffic, weather, or force majeure.
- Customers are responsible for providing accurate delivery information and being available to receive their orders.
Returns and Refunds
- Our returns and refunds process is outlined in our Refund Policy. Please review it for details on eligibility and procedures.
- All requests are subject to review and approval by Kentrovia Prime Terrace management.
Privacy and Security
- Your privacy is extremely important to us. Please see our Privacy Policy for detailed information about how we collect, use, and safeguard your personal data.
Intellectual Property
- All content on this site, including text, images, logos, and branding, is the property of Kentrovia Prime Terrace and may not be used without permission.
- Unauthorized use may result in legal action.
Limitation of Liability
- Kentrovia Prime Terrace is not liable for incidental or consequential damages arising from the use of our website or products, except as required by law.
- Our liability in any case is limited to the amount paid for the products or services involved.
Changes to Terms
We may update these terms from time to time. Updated terms will be posted on our website with the effective date. Continuing to use our website or services signifies your acceptance of the updated terms.
Contact Us
If you have any questions or concerns regarding these terms, please contact us at:
Email: support@kentroviaprime.online
Phone: +63 912 206 7151
Address: 008 Lombog Compound, Manuyo Uno, City of Las Piñas, NCR, Fourth District, 1740, Philippines
Effective Date: September 26, 2025